Client Testimonials
“We approached Crash Technology in 2023 to check our data security. We found them to have vast expertise for IT solutions. Crash Technology provided an excellent transition from our legacy security/firewall solution to a best practice VPN/Firewall/Security solution from Sophos. They have also deployed the Datto BCDR backup solution across all our sites to minimise downtime and help us be compliant with the Australian Essential 8 security guidelines. Together we work on continuous improvement and streamlining of our IT systems and we look forward to their ongoing support. We highly recommend their services.” - Ron Leenstra from Womersley’s Mitre 10
“Crash Technologies professionalism and customer service is exceptional. They diagnose, explain and resolve any of our IT related challenges in a very clear and concise manner. They have successfully delivered projects to refresh our server infrastructure, revised security provided the Datto business continuity solution and they did an excellent job of ensuring all data and services were available across our Sympac and Truss server applications. If you want reliability, friendly customer service and professionalism I highly recommend the Crash Technology team” Vitina Costa - Costa’s Mitre 10
FEG was to later roll out the Blockbuster service on TiVo units and this is where we engaged Dean Attard and the team from Crash I.T. Dean’s role was to deliver a 1st and 2nd level helpdesk solution reporting to all relevant stakeholders from multiple businesses, while insuring our customers also had a transparent system that would keep them informed. Crash I.T. would deliver this service between 5pm and 10 pm which is where we received most inbound phone traffic.
With the successful rollout of this service FEG then engaged Crash I.T. to support some 400 retail stores nationally, Dean was instrumental in understanding our infrastructure and working with our team to insure that our stores were supported correctly and with minimal interruption.
Dean Attard was the project manager and technical lead on this project, after several meetings, Dean had designed a network that would allow us to grow into the future. The core of the network design was based around HP San infrastructure with a VMware cluster.
The basis of this network design was to allow minimal downtime in the event of a single system failure, and we achieved this with a redundant HP SAN and clustered servers through VMware which meant not one single system failure could halt operations.